Handle an Aggressive Animal Encounter Safely

Summary

Safety first

• Stop immediately if you spot an animal; do not approach.
• Avoid turning your back or running, which may trigger a chase response.
• If the animal charges or attempts to bite, use your gloves or any nearby object to defend yourself and call for help.
• Never attempt to handle, feed, or provoke the animal.
• If you feel trapped or unsafe, prioritize getting back inside and call animal control.

Tools you’ll need

• Flashlight or headlamp
• Cell phone
• Heavy gloves
• Whistle or personal alarm

Materials

• Secured trash bags
• Animal-safe deterrent spray (if available)
• Reflective vest
• Printed card with animal control contact info

Step-by-step

• Pause and scan the area with your flashlight before approaching the dumpsters.
• Make noise (talking, clapping, or using a whistle) to alert animals of your presence.
• If you see an aggressive animal, remain calm—do not run or make sudden movements.
• Slowly back away toward the building while facing the animal without making direct eye contact.
• Use your phone to alert a coworker or call for help if the animal blocks your path.
• If safe to do so, create distance using barriers (such as a dumpster or a cart) between you and the animal.
• Once inside, report the encounter to management and maintenance so they can address lighting and waste management issues.

Troubleshooting

• If the animal does not move away: Stay put, make yourself appear larger (raise your arms, stand tall), and slowly retreat.
• If you are blocked from the entrance: Seek a safe alternative route or create a barrier.
• If animal becomes more aggressive: Use a loud, firm voice, activate your alarm, and call for emergency assistance.
• If you or a coworker is bitten: Clean the wound immediately and seek medical attention; report the incident to authorities.

Common mistakes

• Ignoring the area before approaching dumpsters.
• Leaving trash bags unsecured or on the ground.
• Turning your back or running from the animal.
• Trying to scare off the animal with aggressive gestures.
• Failing to report repeated encounters to management.

When to call a pro

• If any animal shows signs of rabies or is repeatedly aggressive.
• If you or anyone is injured or bitten.
• If the same animal returns multiple nights or blocks building access.
• If you feel unsafe handling the situation or lack safe exit routes.

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